Customer Service

Q.One’s professional technical team is dedicated to delivering fast and high-quality responses for after-sales service. Leveraging remote technical support, we can conduct preliminary fault diagnosis and pre-inspection to address issues efficiently without delay. When on-site intervention is required, our team will promptly provide on-site repair services; for more complex problems, we also offer factory repair solutions.


Our comprehensive after-sales support ensures that your instrument maintains long-term, stable, and efficient operation, minimizing downtime and maximizing productivity in your research or industrial workflows. Whether through remote troubleshooting or hands-on repairs, we are committed to safeguarding the performance and longevity of your Q.One system.


  • Phone:

    +86 027-8177 3999

  • Email:

    info@qone-inst.com

  • Address:

    No. 128 Guanggu 7th Road, Donghu New Technology Development Zone, Wuhan City, Hubei Province

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